Our Services
Technology is emerging as the primary driver of efficiency and profitability. ICT Solutions’s team and unique blend of IT expertise, can help your company to gain that competitive edge in the market. ICT Solutions strives to build long term relationships and to provide quality products and services that will exceed the expectations of all our customers.
ICT Solutions Consulting
We understand what it takes to put the right technology in place to ensure a maximum return on your investments. Let ICT Solutions help you with a holistic overview.
ICT Solutions provides the following consulting services
- IT needs and risk assessment (IT audit)
- Site Visits
- IT strategies
- IT project management
- Business continuity planning and business performance improvement
- Procurement (products and services procured at best possible cost and quality)
- Cost-effective and problem-solving solutions
ICT Solutions Managed Services
ICT Solutions specializes in providing the following Managed Services:
- Infrastructure planning, design, setup, implementation and maintenance
- Proactive detection and prevention of potential issues (Preventative maintenance)
- Manage on-premise and cloud-based backup
- Network management and network performance administration:
- Internet access
- Hosting
- IP Solutions and Services
- 24 /7 Helpdesk services and remote support
- Tailor-made service level agreements
- Managed Exchange servers:
- Host e-mail
- E-mail branding and signature management
- E-mail archiving
Security
Trust in ICT Solutions to provide the optimum level of protection for your business.
- Risk management services
- E-mail security solutions (Anti-spam)
- Network firewall solutions and services
- Continual virus and spyware protection
- Continual intrusion detection and prevention
- Disaster recovery
- IT policies and governance (Poppy compliance)
- Web content filtering
- Virtual private networking (VPN)
- Domain solutions
Networking
ICT Solutions’ experienced professionals can deliver an effective IT infrastructure based on your environment and business needs.
- Planning and procurement
- Network analysis and design
- Implementation
- Proactive management and maintenance
- Remote network access and on-site support
Virtualization and Cloud services
ICT Solutions will help reduce your dependency on physical devices though the different types of virtualizations. We also offer mobile and flexible cloud options.
- Private cloud
- Infrastructure
- Application and storage hosting
- On premise high availability
- Cloud-based solutions
Trustindex verifies that the original source of the review is Google.
Mark Duchesne2024-04-01Store is run by a very nice man,he is helpful and pleasant. After you have bought a phone he will help you if you are having a problem.Trustindex verifies that the original source of the review is Google.
Julien Morizio2023-06-19Excellent service and great staff! Helped me out a great deal when my account was suspended by Bell, wouldn't have known what to do without them!Trustindex verifies that the original source of the review is Google.
Linda Kreutzer2023-06-01Great service, good people to deal with and talk to, the tech that does the service calls is very polite and helpful takes the time to explain things to you when you ask him questions 👍Trustindex verifies that the original source of the review is Google.
YOUNGRICH LIME2023-04-30Best electronic repair shop in all of Alberta, I fully recommend anyone and everyone who needs any electronic repair to do all your business here!! The guy was very friendly and knowledgeable, he did an absolutely fast and amazing job!!!Trustindex verifies that the original source of the review is Google.
eslam kanan2020-12-27Amazing serviceTrustindex verifies that the original source of the review is Google.
Andrea Werner2020-06-27I continue to buy my phones here because they go above and beyond for me every time. Saleem is more than helpful, he provides superior service. I live in High Prairie now and still drive to Slave Lake to buy here. Also brought my laptop in for repair and it was fixed quickly and done well. Their prices are more than fair and they will not rip you off. Thank you for your service and I will continue coming here.Trustindex verifies that the original source of the review is Google.
Candy M. Davis, CPA2020-05-27ICT Solutions has been profoundly instrumental in helping our accounting firm navigate and prepare for the many changes that COVID-19 has brought to businesses everywhere. With the help of Firas and his team, we were quickly able to adapt our processes to work remotely efficiently and to continue to provide our valued clients with the professional, secure, and reliable services they expect. Given that these unexpected changes occurred in the middle of our busiest season, we have been beyond grateful to have their support. For other businesses looking for professional IT support with fast response time that you can count on when you need them…I highly recommend ICT Solutions!Trustindex verifies that the original source of the review is Google.
William Oslie2020-02-10Very knowledgeable and helpful staff.Trustindex verifies that the original source of the review is Google.
Mohamed Mouallem2019-06-01Excellent staff, knowledge, and pricing.
ICT Solutions Partners
ICT Solutions partners with industry – leading suppliers to ensure that we can meet all of your needs. Please see below a list of some of ICT Solutions’ partners:
